Shipping and payment

SHIPPING METHODS

Our trusted logistics partner is DHL. Deliveries sent by apfelgrün zum Anziehen are insured against theft and accidental damage. This insurance expires upon receipt of the delivery.

 

DELIVERY TIMES

Your package will usually be ready for shipment within two to three business days of receipt of payment. Depending on the shipping method (standard or express), the total delivery time is 4-5 days. We ship during our regular business hours, Monday to Friday, 10 a.m. to 5 p.m.

Unfortunately, we cannot deliver to PO box addresses or parcel stations. If delivery to you is not possible, for example, because you cannot be found at the delivery address you provided, we will have to charge for the unsuccessful delivery attempt.

 

SHIPPING COSTS

For all orders over 300 euros, shipping within Germany is free (express delivery excluded).

 

OTHER DELIVERY COUNTRIES

Shipping outside of Germany is generally possible upon request. Please contact us in advance at info@apfelgruen.eu or by phone at +491727309853.

CLICK & COLLECT OR CLICK & MEET IN THE STUDIO

You can pick up your online or Instagram orders from our Frankfurt studio 2-3 days after receipt of payment and an appointment.

Accepted payment options

- Payment by credit card
- Payment via PayPal
- Payment by direct bank transfer
- Payment by invoice (via Klarna)

Further details on payment

If you pay by credit card, your credit card account will be debited when the goods are dispatched.

RETURNS & EXCHANGES

… are also possible in the studio.